Loading page content…
Loading page content…
| Source: | Find a Tender Service (FTS) |
| Buyer: | Transport for Wales Rail Limited (Utility Buyer) |
| Main Category: | Services |
| Procurement Method: | Below threshold - without competition |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 10 October 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05ad23 |
| Notice Reference: | 064340-2025 |
View Original Notice
Access the full notice on the official portal
The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action. The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF) is then recorded and measured.
Published contracts in the last 12 months
141
total contracts
£326.1m
total value
£5,435,543
average contract size
Typical categories
MK4 Float Bogie Overhaul
Transport for Wales Rail Limited (Utility Buyer) · WAC-579078
Taxi Booking Management Service (Taxi Aggregator)
Transport for Wales Rail Limited (Utility Buyer) · WAC-577587
MK4 OH2 Minus
Transport for Wales Rail Limited (Utility Buyer) · WAC-574495
Pipeline status
Not addedContract imported automatically · AI writes the response
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →