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Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

WAC ID:503136

Private SectorAward noticeClosed32014L0025

Source:	Find a Tender Service (FTS)
Notice Type:	Award notice
Buyer:	WEST MIDLANDS TRAINS LIMITED
Main Category:	Goods
Procurement Method:	Award procedure without prior publication of a call for competition
Method Rationale:	WMT intend to award a contract directly to the incumbent supplier for the continued provision of the Customer Information System for a period of 12 months. The decision is made under Regulation 50 of UCR 2016 on the grounds that competition is absent due to technical reasons. WMT are requesting continuation of the Blackbox software only. This software is only compatible with current screens that were fitted 2024, should WMT retender and another supplier successful it will cause major disruption to service as new screens will be required to support the software. The Blackbox system is a business critical application that underpins the delivery of real-time customer information across the network.

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WAC Reference

WAC-503136

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