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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender update |
| Buyer: | Home Office |
| Main Category: | Services |
| Procurement Method: | Below threshold - open competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £2,000,000 |
| Estimated Value (inc. VAT): | £2,400,000 |
| Release Date: | 29 September 2025 |
| Application Deadline: | 31 October 2025 |
| Award Criteria: | The contract will be awarded using an absolute methodology (Weighted Value for Money Index, WVFMI). Quality represents 60% of the weighting, of which Social Value makes up 10%, and Price represents 40%. Quality and Price are assessed together through the WVFMI formula to determine the final score. A detailed explanation and calculations are provided in the tender documents. |
| Procurement ID (OCID): | ocds-h6vhtk-0599e4 |
| Notice Reference: | 060591-2025 |
All 12 notices for this procurement, oldest first.
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
Provision of Debt Collection Services
UK7 Contract Details Notice for Debt Collection Services Procurement - Lot 1 Initial Collection
View Original Notice
Access the full notice on the official portal
Awarded to
| Award status: | Active |
Update to the estimated procurement timeline
The contract will be awarded using an absolute methodology (Weighted Value for Money Index, WVFMI). Quality represents 60% of the weighting, of which Social Value makes up 10%, and Price represents 40%. Quality and Price are assessed together through the WVFMI formula to determine the final score. A detailed explanation and calculations are provided in the tender documents.
The previous notice (UK3 PPN) is available at: https://www.find-tender.service.gov.uk/Notice/042850-2025? Description: The Home Office is seeking a commercial partner for the provision of debt collection services. Debt owed to the Home Office arises from a range of sources, including fines and penalties, charges, and staff overpayments. Debtors include both individuals and organisations, predominantly located in the UK, with some based overseas. The requirement covers end-to-end debt recovery services, including management of court recovery procedures on behalf of the Home Office and the provision of other debt recovery services to facilitate recovery of all forms of debt and reduce debtor payment times. Additional Information: Suppliers who have already signed an NDA and participated in the procurement process to date will be invited directly to the tender event on the Home Office Jaggaer eSourcing portal. Suppliers who wish to participate from the publication of this notice onwards must first register on the Home Office Jaggaer eSourcing portal: https://homeoffice.app.jaggaer.com. Once registered, suppliers should email [email protected] with the subject line Project_18803 Debt Collection Service and provide the following details: • Organisation name • Contact name • Email address • Telephone number Instructions for signing the NDA and accessing the tender documentation will then be provided. Please note that NDAs will continue to be accepted for participation in this tender up to two weeks before the tender submission deadline. All aspects of this procurement, including access to documents, clarifications, and tender submissions, will be managed exclusively through the Home Office Jaggaer eSourcing portal.
This lot covers early-stage debt recovery activity, including debtor contact by telephone, email, and letter; negotiation of payment plans; and non-legal efforts to recover outstanding debt owed to the Home Office.
Award criteria: The contract will be awarded using an absolute methodology (Weighted Value for Money Index, WVFMI). Quality represents 60% of the weighting, of which Social Value makes up 10%, and Price represents 40%. Quality and Price are assessed together through the WVFMI formula to determine the final score. A detailed explanation and calculations are provided in the tender documents.
This lot covers litigation, legal escalation and enforcement services, including issuing proceedings, obtaining court judgments, and taking enforcement action to recover debts on behalf of the Home Office.
Award criteria: The contract will be awarded using an absolute methodology (Weighted Value for Money Index, WVFMI). Quality represents 60% of the weighting, of which Social Value makes up 10%, and Price represents 40%. Quality and Price are assessed together through the WVFMI formula to determine the final score. A detailed explanation and calculations are provided in the tender documents.
Document pack· 1 file
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Pipeline status
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Application Deadline
31 October 2025
Closed
Estimated Value
£2,000,000
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