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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Rotherham Borough Council |
| Main Category: | Goods |
| Procurement Method: | Below threshold - unknown |
| Tender Status: | Complete |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 23 September 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-05a07f |
| Notice Reference: | 059031-2025 |
View Original Notice
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The Council utilises the IFS Assyst IT Service Management (ITSM) system to support its service desk operations and IT asset management. This system is a business-critical application, underpinning the delivery of the Council's IT services by managing the inventory and lifecycle of IT assets, tracking incidents and changes, and maintaining key configuration and user data. Ongoing maintenance and support for the ITSM system are required, including software updates and user licensing management.
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