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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Southend-on-sea Borough Council |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
| £60,000 |
| Release Date: | 8 September 2025 |
| Application Deadline: | 21 July 2025 |
| Contract Start Date: | 31 August 2025 |
| Contract End Date: | 31 August 2028 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-05e4168a-2d46-4cd7-93d0-b98f8115be8a |
| Notice Reference: | 5fa7b1d9-0045-4fd1-bfac-4b1648ef76af-862629 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £60,000 |
| Award decision date: | 27 August 2025 |
| Award status: | Active |
Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council. Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.
Published contracts in the last 12 months
19
total contracts
£5.1m
total value
£267,338
average contract size
Typical categories
Market Engagement - All Age Advocacy Services
Southend-on-sea Borough Council · WAC-371968
Homecare Market Engagement Event in Southend-on-Sea
Southend-on-sea Borough Council · WAC-372290
Market Engagement Questionnaire - Care at Home Aspirations
Southend-on-sea Borough Council · WAC-372619
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
21 July 2025
Closed
Estimated Value
£60,000
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