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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender update |
| Buyer: | Crown Commercial Service |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
25 September 2025
Closed
Estimated Value
£35,900,000
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| Estimated Value (inc. VAT): | £43,080,000 |
| Release Date: | 4 September 2025 |
| Application Deadline: | 25 September 2025 |
| Procurement ID (OCID): | ocds-h6vhtk-050270 |
| Notice Reference: | 053885-2025 |
All 6 notices for this procurement, oldest first.
RM6366 Debt Resolution Services 2
Debt Resolution Services 2
Debt Resolution Services 2
Debt Resolution Services 2
Debt Resolution Services 2
Debt Resolution Services 2
View Original Notice
Access the full notice on the official portal
Awarded to (52 suppliers)
| Award status: | Active |
We have amended the framework description in the Tender Notice to remove the requirements that Bidders must deliver Cryptocurrency collection and auctioneers services; and litigation as a standalone service. These requirements were included in the original Tender Notice; however, they are not required services for this framework.
| Call-off method: | Both: direct call-off and mini-competition |
Crown Commercial Service (CCS) as the Authority intends to put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, enforcement, process services, data services and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery. This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.
FCA regulated debt collection agencies.
Access a panel of enforcement agents.
The legal delivery of official legal documents.
Full service data, reports, credit reference and affordability.
Spend recovery from overpayments or unpaid credit notes.
Recover overpayment or under recovered balances.
Tariff analysis, climate change levy, distribution charges, analysis and recovery.
Identify overpaid, overcharged, made in error and analysis of call plans.
Overpaid VAT rates and exemption calculations.
Document pack· 2 files
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