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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | The Health and Care Professions Council |
| Main Category: | Goods |
| Procurement Method: | Below threshold - without competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 31 July 2025 |
| Application Deadline: | — |
| Contract Start Date: | — |
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Awarded to
| Award decision date: | — |
| Award status: | Active |
The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.
Published contracts in the last 12 months
13
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£64.2m
total value
£4,941,692
average contract size
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| 13 January 2029 |
| Contract Duration: | NaN years |
| Procurement ID (OCID): | ocds-h6vhtk-056a29 |
| Notice Reference: | 044742-2025 |