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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | Robert Gordon University |
| Main Category: | Goods |
| Procurement Method: | Open procedure |
| Submission Methods: | Electronic submission |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £300,000 |
| Release Date: | 23 May 2025 |
| Application Deadline: | 2 July 2025 |
| Procurement ID (OCID): | ocds-h6vhtk-0520de |
| Notice Reference: | 025791-2025 |
All 2 notices for this procurement, oldest first.
Contract for the Provision of Customer Relationship Management System
Contract for the Provision of Customer Relationship Management System
View Original Notice
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The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overarching ambition is not just to streamline the admissions process but to enhance the entire student recruitment journey. This includes efficiently managing interactions with prospective students, optimizing marketing and communication strategies, and ensuring a seamless experience from first contact to enrolment.
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Published contracts in the last 12 months
4
total contracts
£650k
total value
£325,000
average contract size
Typical categories
Pipeline status
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Application Deadline
2 July 2025
Closed
Estimated Value
£300,000
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