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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Work and Pensions |
| Main Category: | Services |
| Procurement Method: | Call-off from a dynamic purchasing system |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £204,681.89 |
Pipeline status
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Application Deadline
6 January 2025
Closed
Estimated Value
£204,681.89
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Book a free consultation →| Release Date: | 22 May 2025 |
| Application Deadline: | 6 January 2025 |
| Contract Start Date: | 5 May 2025 |
| Contract End Date: | 30 September 2025 |
| Contract Duration: | 5 months |
| Procurement ID (OCID): | ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc |
| Notice Reference: | f562acce-05af-4160-ba0d-6a9970cd470b-846515 |
View Original Notice
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Awarded to
| Award value: | £204,681.89 |
| Award decision date: | 5 May 2025 |
| Award status: | Active |
This research will be composed of a telephone/web survey with 4000 participants followed by around 30 qualitative telephone/video interviews with DWP Debt Management customers, both on- and off-benefit. This research will focus on three key areas: high-level demographic and financial characteristics, including debts owed to non-DWP sources and repayment amounts. perceptions and understanding of debts owed to DWP, how it interacts with other expenses, and Debt Management's existing recovery and relief powers. debt support and communication preferences. This broadly includes experiences of seeking debt and financial help from DWP and external providers, communicating with Debt Management, and ideal channels for communication in the future.
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