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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Rhondda Cynon Taf CBC |
| Main Category: | Services |
| Procurement Method: | Below threshold - without competition |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 6 May 2025 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-050cd1 |
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Awarded to
| Award status: | Active |
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
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| 018969-2025 |