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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Bristol City Council |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £4,500,000 |
| Release Date: | 11 August 2022 |
| Application Deadline: | 6 May 2022 |
| Contract Start Date: | 23 August 2022 |
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Awarded to
| Award value: | £5,100,000 |
| Award decision date: | 10 August 2022 |
| Award status: | Active |
Bristol City Council needs to replace its current end of contract contact centre solution with a solution that enables BCC to expand and modernise its contact channels for citizens. The council also need to transition its traditional telephony set-up to internet based calling by expanding its use of Microsoft Teams.
Published contracts in the last 12 months
1,187
total contracts
£615.4m
total value
£2,699,211
average contract size
Typical categories
Pipeline status
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Application Deadline
6 May 2022
Closed
Estimated Value
£4,500,000
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Book a free consultation →| Contract End Date: |
| 23 August 2027 |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-b5fd17-b9a19f1a-db0a-4b2e-8151-12a7bb5fdaf4 |
| Notice Reference: | 034ff3f8-f80a-45d9-b0e6-6308e7b24fe3-563090 |