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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Board of Trustees of the Royal Botanic Gardens Kew |
| Main Category: | Services |
| Procurement Method: | Open procedure (below threshold) |
| Tender Status: | Closed |
Awarded to
| Award value: | £110,000 |
| Award decision date: | 20 October 2022 |
| Award status: | Active |
The purpose of this procurement is to contract a supplier to provide services relating to the creation of a visitor experience touchpoint map for the Royal Botanic Gardens, Kew. The initial phase of the services include carrying out one visitor mapping exercise at Wakehurst and another at Kew Gardens, both with pre-, during and post-visit online journeys of our shared website, project management of the mapping process and liaison with relevant teams as required. The Touchpoint Mapping Agreement shall commence on the contract start date and be applicable during the project work at a timescale to be defined between Kew and the supplier on appointment. The project must be completed within the 2022/2023 financial year. To apply please follow these steps • Go to https://defra.bravosolution.co.uk/web/login.html • Click on 'view Current Opportunities' • Scroll the list to locate 'RBGKEW1099 - Visitor Experience Touchpoint Mapping' • Click on the title • Follow the instructions to register and obtain the tender documents
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Pipeline status
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Application Deadline
4 October 2022
Closed
Estimated Value
£20,000
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Book a free consultation →| Estimated Value (ex. VAT): | £20,000 |
| Release Date: | 15 November 2022 |
| Application Deadline: | 4 October 2022 |
| Contract Start Date: | 1 November 2022 |
| Contract End Date: | 31 October 2024 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-c6b4d0f9-360e-492b-8ce1-7252bdc21ed3 |
| Notice Reference: | db84d02e-ded2-4d5d-82ef-851e3008adee-587384 |
All 2 notices for this procurement, oldest first.
RBGKEW1099 - Visitor Experience Touchpoint Mapping
RBGKEW1099 - Visitor Experience Touchpoint Mapping
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal