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| Source: | Contracts Finder |
| Notice Type: | Award update |
| Buyer: | Transport for London |
| Main Category: | Services |
| Procurement Method: | Call-off from a dynamic purchasing system |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £1,425,000 |
| Release Date: | 10 February 2023 |
| Application Deadline: | 6 September 2022 |
| Contract Start Date: | 16 September 2022 |
All 2 notices for this procurement, oldest first.
TfL 95857 - Customer Satisfaction Surveys
TfL 95857 - Customer Satisfaction Surveys
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
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Awarded to
| Award value: | £1,425,000 |
| Award decision date: | 6 June 2022 |
| Award status: | Active |
This contract is for the development and management of Transport for London's Customer Satisfaction Surveys. This contract has the overall aim of delivering greater insight and business improvements to the organisation and to strengthen the understanding of our customers across the Transport for London (TfL) network. This contract ensures that customer needs are discussed at the highest levels within the organisation and provides focus that customer requirements are considered in all decisions that TfL makes. A mini competition was competed via the CCS Research and Insights Framework RM6126.
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Pipeline status
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Application Deadline
6 September 2022
Closed
Estimated Value
£1,425,000
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Book a free consultation →| Contract End Date: |
| 17 September 2025 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-14862710-24c6-4ac5-90a9-2456623bcb9d |
| Notice Reference: | add017ff-d4f3-4242-b0a4-dacabe44e62e-613617 |