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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | The Royal Borough of Kingston upon Thames |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
26 October 2022
Closed
Estimated Value
£72,500
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| Release Date: | 13 February 2023 |
| Application Deadline: | 26 October 2022 |
| Contract Start Date: | 27 February 2023 |
| Contract End Date: | 26 February 2026 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-1d196d67-b284-4548-ac67-9de9a8f0bf22 |
| Notice Reference: | b38f382a-8ee7-421e-9a89-40dd9a4c65c2-614344 |
All 2 notices for this procurement, oldest first.
Tenant Satisfaction Measures (TSM) Survey
Tenant Satisfaction Measures (TSM) Survey
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £70,000 |
| Award decision date: | 10 February 2023 |
| Award status: | Active |
Kingston upon Thames Council invites Quotations for the provision of TSM (Tenant Satisfaction Measure) Surveys Kingston Council is preparing for the new Housing Regulatory Standards that will come into effect in April 2023 in the form of Tenant Satisfaction Measures (TSM). There are two key objectives with these measures: - To provide tenants with information about how well their landlord is performing - Letting the Housing Regulator know which landlord is failing or performing well. In light of the above, Kingston Council is seeking to procure the services of an independent consultancy to undertake TSM (Tenant Satisfaction Measures) surveys for its 4,000 General Needs Residents, 1,500 leaseholders and 1,000 temporary accommodation residents. This will allow the Council to obtain data/information relating to their perceptions of the Housing Services that they receive. Information gathered and analysed will play an important part in shaping and designing housing services that meet/reflect the needs of our housing residents/customers.
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