Loading page content…
Loading page content…
Loading contract search results…
Loading contract details…
| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | London Borough of Brent |
| Main Category: | Services |
| Procurement Method: | Other - |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £78,450 |
| Release Date: | 9 May 2023 |
| Application Deadline: | 12 January 2023 |
| Contract Start Date: | 2 April 2023 |
| Contract End Date: |
View Original Notice
Access the full notice on the official portal
🤝 Need a consortium or subcontracting partner?
SMEs & Primes team up to win opportunities like this. Find partners on the board.
Awarded to
| Award value: | £78,450 |
| Award decision date: | 24 February 2023 |
| Award status: | Active |
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
Published contracts in the last 12 months
85
total contracts
£197.3m
total value
£4,485,086
average contract size
Typical categories
Child Vision Screening Service (Provider Selection Regime) (Most Suitable Provider Process)
London Borough of Brent · WAC-642007
Market Engagement Event – Brent Parent and Infant Relationship Service (PAIRS)
London Borough of Brent · WAC-640236
Brent Child Vision Screening Service Market Engagement (Provider Selection Regime)
London Borough of Brent · WAC-623634
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
12 January 2023
Closed
Estimated Value
£78,450
Need help writing this bid?
Our specialists write winning tender responses. Free consultation, no obligation.
Book a free consultation →| 2 April 2026 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-cde00ea8-01ef-4a21-ba85-7c94e4c89ef1 |
| Notice Reference: | 66781a10-aac1-4741-a096-b2f8a17d843c-643147 |