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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Essex County Council |
| Main Category: | Services |
| Procurement Method: | Other - |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £3,126,000 |
| Release Date: | 24 May 2023 |
| Application Deadline: | 14 November 2022 |
| Contract Start Date: | 22 February 2023 |
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Awarded to
| Award value: | £2,840,053 |
| Award decision date: | 21 February 2023 |
| Award status: | Active |
MS-certified, cloud-based, CCaaS (Contact Centre as a Service) solution for ECC's main contact centre (Contact Essex) and other contact centre instances.\r Inbound and outbound telephony calls via MS Teams (call charges).
Published contracts in the last 12 months
266
total contracts
£18632.4m
total value
£198,217,018
average contract size
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Pipeline status
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Application Deadline
14 November 2022
Closed
Estimated Value
£3,126,000
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Book a free consultation →| Contract End Date: |
| 21 February 2028 |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-b5fd17-bd6b8ead-dd4d-4fea-af9e-bfba5aa4975f |
| Notice Reference: | d31ccfac-18af-4246-8cd2-5971b9816829-647780 |