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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Crown Commercial Service |
| Main Category: | Services |
| Procurement Method: | Other - Direct Award |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £439,000 |
Pipeline status
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Application Deadline
22 January 2024
Closed
Estimated Value
£439,000
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Book a free consultation →| Release Date: | 4 March 2024 |
| Application Deadline: | 22 January 2024 |
| Contract Start Date: | 7 February 2024 |
| Contract End Date: | 31 July 2024 |
| Contract Duration: | 6 months |
| Procurement ID (OCID): | ocds-b5fd17-acd31340-67d3-4309-b0bf-d11619ef61f6 |
| Notice Reference: | 0edf1c5e-74c7-412a-ac9e-f3c1dbac7131-728166 |
All 3 notices for this procurement, oldest first.
Provision of PPG and BAU Interim Support
Provision of PPG and BAU Interim Support
Provision of PPG and BAU Interim Support
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £439,000 |
| Award decision date: | 31 January 2024 |
| Award status: | Active |
Crown Commercial Service is seeking a supplier to provide PPG Operational support requirements in an interim capacity. This is until a longer-term mode of operation has been identified. This interim support will provide the following Operational support for organisations and users registered on the PPG system including actioning of service requests. Development support to ensure bug and issues are remediated. 2nd and 3rd line ticket support. Management of PPG technical knowledge including updates to existing documentation and creation of anything new identified and imparting of knowledge to wider support teams Applying of PPG Patches and Updates. Proactive monitoring of PPG including identification of any capacity and performance issues and threshold limits. Including regular output reports to stakeholders.
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