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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | WARWICKSHIRE POLICE |
| Main Category: | Goods |
| Procurement Method: | Other - Exemption |
| Tender Status: | Closed |
Awarded to
| Award value: | £134,495 |
| Award decision date: | 7 March 2024 |
| Award status: | Active |
The Police & Crime Commissioner for Warwickshire has awarded a contract for Call Back Assist (CBA) to effectively manage demand and enable the public to receive a call back rather than remain on hold when contacting the 101 service. This has been awarded to the incumbent provider of the Authority's telephony system. CBA is considered the more viable option to integrate with the existing telephony, integrating another solution would be costly and have greater risk of operational failure.
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Pipeline status
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Application Deadline
23 October 2023
Closed
Estimated Value
£134,495
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Book a free consultation →| Estimated Value (ex. VAT): | £134,495 |
| Release Date: | 8 March 2024 |
| Application Deadline: | 23 October 2023 |
| Contract Start Date: | 31 March 2024 |
| Contract End Date: | 31 March 2027 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-5419f7a4-4968-4de0-9968-0aad52aefa04 |
| Notice Reference: | 5f0b51e6-d7df-4fa5-b802-36131c2fe3e3-730311 |
View Original Notice
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