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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Ministry of Defence |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £3,840,000 |
| Release Date: | 12 March 2024 |
| Application Deadline: | 30 September 2023 |
| Contract Start Date: | 22 October 2023 |
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Awarded to
| Award value: | £3,776,793 |
| Award decision date: | 18 October 2023 |
| Award status: | Active |
The Authority are setting up their own High Assurance Services (HAS) Service Management team to support environments and is the provision of the suitably skilled support personnel to undertake the ITIL V3 service management processes and procedures - under the direction of the Service Transition and Operations Lead (or Authority nominated substitute). The HAS Service Management team will be made up of a number of parties including vendors that were part of the design and development team. There will be commercial arrangements in place that will allow the formation of an Integrated Service Delivery Team comprising the applicable vendors. The MOD is acting as a Managed Service Provider and is onboarding to Defence Digital Operational Service Management (OSM), utilising the processes, services and tools that are already integrated, this includes the 24x7 Incident logging capability.
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Application Deadline
30 September 2023
Closed
Estimated Value
£3,840,000
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Book a free consultation →| Contract End Date: |
| 31 March 2025 |
| Contract Duration: | 1.5 years |
| Procurement ID (OCID): | ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8 |
| Notice Reference: | c1b48efe-415e-46d4-b8ad-f37d40d96ef4-731203 |