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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Staffordshire County Council |
| Main Category: | Services |
| Procurement Method: | Open procedure (above threshold) |
| Tender Status: |
Pipeline status
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Application Deadline
13 February 2024
Closed
Estimated Value
£210,000
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| Estimated Value (ex. VAT): | £210,000 |
| Release Date: | 14 March 2024 |
| Application Deadline: | 13 February 2024 |
| Contract Start Date: | 31 March 2024 |
| Contract End Date: | 31 March 2027 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-53e0585d-a529-4ea3-bbf7-a5a30736b56e |
| Notice Reference: | c9fb90b0-5e15-43c2-b194-723184d41103-731879 |
All 2 notices for this procurement, oldest first.
Contract for the Provision of the Staffordshire Business Helpline Service
Contract for the Provision of the Staffordshire Business Helpline Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £210,000 |
| Award decision date: | 11 March 2024 |
| Award status: | Active |
Staffordshire County Council is issuing a tender on behalf of the Stoke-on-Trent and Staffordshire Growth Hub, and in conjunction with City of Stoke-on-Trent Council, for the ongoing operation of a business support helpline service which is the core of the Stoke on Trent & Staffordshire Growth Hub. The helpline is underpinned by four principles: Any business calling the single point of contact should be able to obtain appropriate help in the minimum number of contacts/referrals The helpline will be manned by SFEDI qualified business advisors (or equivalent) who understand the purpose of Growth Hubs and have the necessary experience and capability to make accurate referrals. Businesses should be encouraged to meet with a Business Advisor to take advantage of the opportunity that a diagnostic provides to fully explore any and all opportunities for growth or growth enhancement. Where appropriate, businesses should be encouraged to self-help via the most cost-effective channels, such as internet sites www.stokestaffsgrowthhub.co.uk or www.gov.uk These principles have been reflected in service delivery by seeking to answer questions immediately where possible, and by following up any referrals by contacting the enquirer to ensure that the referral agency has responded. Please refer to the specification for the full description and requirement.
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