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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Sheffield City Council |
| Main Category: | Services |
| Procurement Method: | Direct award |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £1,482,221 |
| Release Date: | 2 July 2024 |
| Application Deadline: | 18 March 2024 |
| Contract Start Date: | 31 March 2024 |
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Awarded to
| Award value: | £1,482,221 |
| Award decision date: | 1 July 2024 |
| Award status: | Active |
The 'service wrap' is IT support services, which are listed below, in which the member of staff has reported an IT issue via the Council's help desk and the help desk has escalated to the supplier to investigate/manage. The monthly fee is based on a pre-set agreed service volume (270 incidents in a month) which is reviewed quarterly. Where this results in more than a 5% tolerance additional fees are applied. There is also a reduction whereby less than 5%. The decision taken to award this contract was made on 18/03/2024 . The contract award was made as a Call Off from Crown Commercial Services, reference - OPP-3717738 using Key Criteria Search which resulted in a single supplier.
Published contracts in the last 12 months
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Application Deadline
18 March 2024
Closed
Estimated Value
£1,482,221
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Book a free consultation →| Contract End Date: |
| 31 March 2028 |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003 |
| Notice Reference: | 6351b20d-403f-411f-9c22-88a6068d01de-763549 |