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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Work and Pensions |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
29 January 2024
Closed
Estimated Value
£368,000,000
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| Release Date: | 12 July 2024 |
| Application Deadline: | 29 January 2024 |
| Contract Start Date: | 19 June 2024 |
| Contract End Date: | 19 June 2028 |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-b5fd17-ee26edcc-2611-46ef-bee0-0d6f8908e9cb |
| Notice Reference: | ff9878d6-031a-44a9-8b1e-53c703508d49-766636 |
View Original Notice
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Awarded to
| Award value: | £694,000,000 |
| Award decision date: | 18 June 2024 |
| Award status: | Active |
This contract is to provide augmented resource to undertake Universal Credit case reviews. The supplier shall provide agents from the supplier staff to augment DWP's Universal Credit claim review team by establishing and operating a parallel claim review service with responsibilities limited to clerical and assessment activities to deliver savings, detect error and potential fraud in Universal Credit payments to reduce proportion of cases that are being paid incorrectly. Deliver value to the taxpayer and reduce the Monetary Value of Fraud & Error (MVFE) and provide evidence that informs future policy decision that target reducing the level of error entering the Universal Credit caseload and provide data that helps detect cases with fraud or error more quickly and accurately. Contribute to reducing the levels of fraud and error in Universal Credit claims to mitigate the reputational risk to DWP and the broader benefit system by reducing the levels of fraud and error. The Supplier has been awarded an initial 4 year contract, potentially valued, as advertised in the ITT document, at up to approximately £430m with options and extensions potentially increasing the total value to approximately £694m. The current indicative value of the contract based on prices tendered in the winning tender, is £368m, rising to £632m with all extensions and options.
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