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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Orbit Group Limited |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
Awarded to
| Award value: | £112,780 |
| Award decision date: | 16 October 2024 |
| Award status: | Active |
Orbit is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision.\r \r This is for the handling of calls outside of Orbits own customer call centre operating hours in regard to the portfolio of properties it owns and manages and shall typically relate to the reporting of repairs, the triaging of such and associated raising of works orders with Orbits appointed repairs contractor's. The services to be provided under the contract shall be in all respects of the quality or type as detailed in the Specification, Contract, Schedules and Appendices.
Published contracts in the last 12 months
3
total contracts
£27k
total value
£27,030
average contract size
Typical categories
Prior Information Notice (PIN) - Orbit Group New Build Scheme Construction Works – 190 New Homes, St Annes Quarter, Norwich
Orbit Group Limited · WAC-67348
Residential Regeneration/Development Scheme Works
Orbit Group Limited · WAC-76248
Grounds Maintenance services - Midlands (Central & North)
Orbit Group Limited · WAC-78433
Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
23 May 2024
Closed
Estimated Value
£300,000
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Book a free consultation →| Estimated Value (ex. VAT): | £300,000 |
| Release Date: | 6 December 2024 |
| Application Deadline: | 23 May 2024 |
| Contract Start Date: | 16 December 2024 |
| Contract End Date: | 15 December 2026 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-43b8e6bc-f9f1-4641-b2a3-5107b19d17ef |
| Notice Reference: | 579dba86-d1bd-4382-aa7e-65da0e298c11-808986 |
All 2 notices for this procurement, oldest first.
Out of Hours Call Handling Service
Out of Hours Call Handling Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal