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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Work and Pensions |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £6,500,000 |
| Release Date: | 2 September 2024 |
| Application Deadline: | 19 August 2024 |
| Contract Start Date: | 30 September 2024 |
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Awarded to
| Award value: | £6,500,000 |
| Award decision date: | 20 May 2024 |
| Award status: | Active |
Level 3 Support and maintenance of the PTP CAM system which is a legacy service that manages customer accounts for pension centres and supports more than 3,000 concurrent agents managing direct telephone and paper-based contact with customers. It is a front-end solution interfacing with HMRC and a number of DWP systems including the legacy systems PSCS and ISCS.
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Pipeline status
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Application Deadline
19 August 2024
Closed
Estimated Value
£6,500,000
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Book a free consultation →| Contract End Date: |
| 30 September 2027 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-50985e69-2aae-458b-af7f-7ea2ced14b42 |
| Notice Reference: | 4e949bc6-81b1-456f-ad40-a06987d10313-782095 |