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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Work and Pensions |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £367,000 |
| Release Date: | 2 September 2024 |
| Application Deadline: | 1 September 2024 |
| Contract Start Date: | 1 September 2024 |
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Awarded to
| Award value: | £367,000 |
| Award decision date: | 1 September 2024 |
| Award status: | Active |
The role of the CXJM team is to understand customer experience. This includes understanding how emotions and behavioural responses are impacted by DWP processes and obligations, and how DWP can use this insight to design services which best meet customer needs, whilst contributing to achievement of wider DWP priorities.
Published contracts in the last 12 months
173
total contracts
£949.1m
total value
£8,707,399
average contract size
Typical categories
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FSF Dynamic Purchasing System 2 For the Provision of Work Focused Activities
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Pipeline status
Not addedImports the contract into your BidWriter pipeline · Qualify before you commit to bid
Application Deadline
1 September 2024
Closed
Estimated Value
£367,000
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Book a free consultation →| Contract End Date: |
| 3 March 2025 |
| Contract Duration: | 6 months |
| Procurement ID (OCID): | ocds-b5fd17-5ab0926b-e1b0-471c-b53c-321f223b7b22 |
| Notice Reference: | 33218311-a0f9-49d0-817d-21002465b072-782101 |