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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Bournemouth Christchurch and Poole Council |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £769,760 |
| Release Date: | 14 November 2024 |
| Application Deadline: | 19 August 2024 |
| Contract Start Date: | 18 November 2024 |
All 2 notices for this procurement, oldest first.
IT Service Management Tool
IT Service Management Tool
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
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Awarded to
| Award value: | £769,760 |
| Award decision date: | 14 November 2024 |
| Award status: | Active |
A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality. The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council. Additional information: This contract was awarded following a Further Competition completed through the HealthTrust Europe ICT Solutions 2023 - Digital Technology Framework.
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Pipeline status
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Application Deadline
19 August 2024
Closed
Estimated Value
£769,760
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Book a free consultation →| Contract End Date: |
| 17 November 2029 |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871e |
| Notice Reference: | 0843931d-8686-46c6-976e-4a3c9edd8272-802531 |