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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | London Borough of Enfield |
| Main Category: | Services |
| Procurement Method: | Other - |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £1,000,000 |
Awarded to
| Award value: | £1,074,542 |
| Award decision date: | 11 December 2024 |
| Award status: | Active |
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services. The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
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Pipeline status
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Application Deadline
12 September 2024
Closed
Estimated Value
£1,000,000
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Book a free consultation →| Release Date: | 22 January 2025 |
| Application Deadline: | 12 September 2024 |
| Contract Start Date: | 21 January 2025 |
| Contract End Date: | 20 January 2030 |
| Contract Duration: | 5.1 years |
| Procurement ID (OCID): | ocds-b5fd17-2ccb4276-972b-4ce7-978c-a4e81818ffbf |
| Notice Reference: | aa69c5f2-981b-43dc-bc87-7219063b741f-819459 |
View Original Notice
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