TIS0497

Description

G-Cloud 12 Call-Off contract for Application Development, Maintenance and Support Services (ADMS) to support and maintain LoB applications and deliver Operational Change activity, deliver Strategic Project activity and to provide services to support our Transition and Exit from the Hybrid tactical model to a strategic model. Run and Maintain - To transition to a model, with an ADMS function that runs and maintains supported services and allows us to balance the demands of operational change against the need to move at pace with work that supports our Agency strategy. Application Services will deliver Run and Maintain - Incidents, Requests and Changes required to keep existing services working at their current standard. Operational change - Application Services will deliver Business as Usual Operational Changes - Changes requested by directorates to improve their day-to-day operations, on applications that it manages and maintains. Project sized Operational Change will be delivered by Service Providers, governed by Service Governance and Digital Delivery. Continued provision of 'run and maintain' aspects of Application Services: • Delivery of Strategic Application Services Projects • Support in migration to new Target Operating Model, developing internal Agency capability in Application • Services Development, Maintenance and Support • Transition and Exit Management activities

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