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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Leeds City Council |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
31 March 2022
Closed
Estimated Value
£1
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| Release Date: | 7 April 2022 |
| Application Deadline: | 31 March 2022 |
| Contract Start Date: | 31 March 2022 |
| Contract End Date: | 30 March 2025 |
| Contract Duration: | 3.0 years |
| Procurement ID (OCID): | ocds-b5fd17-ecad3b2e-ec7c-4c65-9ec0-21de0222ddb1 |
| Notice Reference: | e6da7bc5-c87f-45a1-92c9-2f307946b1b5-526356 |
View Original Notice
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Awarded to
| Award value: | £615,000 |
| Award decision date: | 31 March 2022 |
| Award status: | Active |
Contract to commence: 31st March 2022 and end on 30th March 2025 with no options to extend. Call-off Order awarded using the Council's existing Software Framework Agreement (ITS190020 - Bytes Software Services Ltd). The key role of the tool is to log and track all requests and faults raised by customers including a self-service portal for customers, providing a function to log and approve changes to the IT infrastructure and enables all assets to be logged, tracked, and related to each other. The ITSM tool will be used by the Council's Integrated Digital Services (IDS) team to manage and support the delivery of IT services across the Council and the NHS Leeds Clinical Commissioning Group (CCG).
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