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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Tender notice |
| Buyer: | FIRST MTR SOUTH WESTERN TRAINS LIMITED |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Submission Methods: | Electronic submission, Written |
Pipeline status
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Application Deadline
14 August 2022
Closed
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| Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 7 July 2022 |
| Application Deadline: | 14 August 2022 |
| Procurement ID (OCID): | ocds-h6vhtk-034fa4 |
| Notice Reference: | 018684-2022 |
All 2 notices for this procurement, oldest first.
Provision of Station response officers for various SWR stations
Provision of Station response officers for various SWR stations
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
Anti-social disorder related incidents on the SWR network have been rising in the last year and form a large majority of the external delay minutes attributed to SWR in the delay validation process. The Intention is to place a (agency/contractor) Task Force personnel at several key locations, at times when historical evidence shows the most disorder incidents have taken place. These personnel will be tasked with assisting SWR colleagues in de-escalating anti-social behaviour on trains and stations in order to reduce delays or potential delays to SWR train services. Agency staff will be required to hold a SIA badge license and may rarely from time to time be required to physically remove customers only if necessary. Day of Operation - Thursday - Sunday Hours of Operation - 1700hrs to 0100hrs Home Stations 1. Waterloo 2. Clapham Junction 3. Woking 4. Surbiton 5. Guildford 6. Basingstoke May be required to move to an alternative location
Document pack· 1 file