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Provision of Station response officers for various SWR stations

WAC ID:218562

Private SectorAward noticeClosed32014L0025

Source:	Find a Tender Service (FTS)
Notice Type:	Award notice
Buyer:	FIRST MTR SOUTH WESTERN TRAINS LIMITED
Main Category:	Services
Procurement Method:	Negotiated procedure with prior call for competition
Tender Status:	Closed
Estimated Value (ex. VAT):	Not specified
Release Date:	31 May 2023
Application Deadline:	—
Procurement ID (OCID):	ocds-h6vhtk-034fa4

Procurement timeline

All 2 notices for this procurement, oldest first.

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Tender notice· 7 Jul 2022
Provision of Station response officers for various SWR stations
Contract award notice· 31 May 2023Viewing
Provision of Station response officers for various SWR stations

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Award outcome

Awarded to

STM Group (UK) LimitedGB-COH-05466873

Award status:

Active

Contracting Authority

Organisation

FIRST MTR SOUTH WESTERN TRAINS LIMITED

Description

Anti-social disorder related incidents on the SWR network have been rising in the last year and form a large majority of the external delay minutes attributed to SWR in the delay validation process. The Intention is to place a (agency/contractor) Task Force personnel at several key locations, at times when historical evidence shows the most disorder incidents have taken place. These personnel will be tasked with assisting SWR colleagues in deescalating anti-social behaviour on trains and stations in order to reduce delays or potential delays to SWR train services. Agency staff will be required to hold a SIA badge license and may rarely from time to time be required to physically remove customers only if necessary. Day of Operation - Thursday - Sunday Hours of Operation - 1700hrs to 0100hrs Home Stations 1. Waterloo 2. Clapham Junction 3. Woking 4. Surbiton 5. Guildford Page 4 to 8 6. Basingstoke May be required to move to an alternative location

CPV Classifications1 code — click to expand

79710000Business services: law, marketing, consulting, recruitment, printing and security

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WAC Reference

WAC-218562

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