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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Care Quality Commission |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Awarded to
| Award value: | £1,648,627 |
| Award decision date: | 21 April 2022 |
| Award status: | Active |
This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available. This notice replaces previous published awarded contract notice: https://www.contractsfinder.service.gov.uk/notice/9e3d11a9-c88b-4d19-b4d5-3b7837171e2d?origin=SearchResults&p=1 The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11) Total maximum award value is the maximum of all charges including all optional extensions. This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015. CQC Reference: CQC ICTC 801
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Pipeline status
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Application Deadline
3 February 2020
Closed
Estimated Value
£718,830
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| Release Date: | 11 July 2022 |
| Application Deadline: | 3 February 2020 |
| Contract Start Date: | 31 March 2020 |
| Contract End Date: | 31 March 2024 |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-b5fd17-67425cef-69e8-4c7a-8eaa-289bf60ea96b |
| Notice Reference: | 87a71f2c-8227-4d5e-80fa-47442c4d3ff7-553401 |
All 2 notices for this procurement, oldest first.
Extension to Omni Channel Contact Centre Solution
Extension to Omni Channel Contact Centre Solution
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal