Home ContractsVerint support renewal 2022-2023

Verint support renewal 2022-2023

WAC ID:313198

Public SectorAward noticeCompleteClosed

Source:	Contracts Finder
Notice Type:	Award notice
Buyer:	Financial Ombudsman Service
Main Category:	Goods
Procurement Method:	Competitive quotation (below threshold)
Tender Status:	Complete
Estimated Value (ex. VAT):	£48,594.69
Release Date:	12 July 2022
Application Deadline:	30 June 2022
Procurement ID (OCID):	ocds-b5fd17-4d6cec05-2599-4432-8d10-2129320bfbda
Notice Reference:	0a10c0f5-25b5-438c-8dbc-3ecd2d89f9fa-553857

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Contracting Authority

Organisation

Financial Ombudsman Service

Submission Details

Description

This is a solution that provides scheduling for all our case handling staff across general casework and mass claims. In addition to providing the scheduling, it also provides self-service holiday management (which feeds into Workday) and schedule adherence.

Links & Documents

Original notice

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About Financial Ombudsman Service

Published contracts in the last 12 months

total contracts

£3.5m

total value

£877,413

average contract size

Typical categories

Business services: law, marketing, consulting, recruitment, printing and securitySoftware package and information systemsIT services: consulting, software development, Internet and support

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Application Deadline

30 June 2022

Closed

Estimated Value

£48,594.69

WAC Reference

WAC-313198

Updated daily

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