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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Leicestershire County Council |
| Main Category: | Services |
| Procurement Method: | Other - |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £66,555.67 |
Pipeline status
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Application Deadline
22 September 2022
Closed
Estimated Value
£66,555.67
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Book a free consultation →| Release Date: | 30 September 2022 |
| Application Deadline: | 22 September 2022 |
| Contract Start Date: | 2 October 2022 |
| Contract End Date: | 2 October 2023 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-0029f5cf-bd4c-4f28-bd9d-c44904d9f14a |
| Notice Reference: | 187fc2d8-78fb-44bc-a215-a85c9429426a-576795 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £66,555.67 |
| Award decision date: | 22 September 2022 |
| Award status: | Active |
Service areas require self-service functionality to manage the membership, opening hours and messages, as well as reporting to establish if there are any issues regarding the operation of their Teams call queues. Self service call queue management was previously available in Skype however reporting was provided via the provision of bespoke reporting which is no longer possible. Therefore, procurement of a third party product which can meet the self-service and reporting requirements is required.
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