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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Crown Commercial Service |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £100,000 |
Pipeline status
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Application Deadline
2 October 2022
Closed
Estimated Value
£100,000
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Book a free consultation →| Release Date: | 4 October 2022 |
| Application Deadline: | 2 October 2022 |
| Contract Start Date: | 2 October 2022 |
| Contract End Date: | 2 January 2023 |
| Contract Duration: | 3 months |
| Procurement ID (OCID): | ocds-b5fd17-cb4daf0b-8bc5-4998-97d4-6d6a9b179d99 |
| Notice Reference: | d397ebd5-672a-4943-a40b-80f5b1739cde-577496 |
All 2 notices for this procurement, oldest first.
Provision of User Research Consultancy
Provision of User Research Consultancy
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £100,000 |
| Award decision date: | 29 September 2022 |
| Award status: | Active |
Provision to run a discovery to further understand the detailed CCS procurement user experience - including issues/challenges/ problems faced by buyers, suppliers and CCS colleagues at each part of the commercial procurement process. By engaging with a User Research Consultancy, they will be able to provide on a call off basis; transformative change by applying proven user-centred methods. Approaching user research in a more holistic "whole system" user research episode (rather than the specific project-based approach) could give us a much better understanding of where our users' problems lie. Ensuring this research is captured as a repository or library means that it can be built on over time and inform many projects and work strands.
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