SAP Strategy and Design Services

Award outcome

Description

This Further Competition was run via Lot 1 of Technology Services 3 (RM6100). The requirement is for the provision of SAP Strategy and Design Services expertise to HMRC, as HMRC's SAP Strategic Design partner. The Supplier will work with HMRC to mature its internal strategic and assurance capability and optimise SAP processes against an agreed timeline. During the term of the Contract, the Supplier shall provide the following Services to the Buyer: 1 Build and assurance capabilities to help HMRC design, build and (initially) run the HMRC SAP Strategy & Design Services Function 2 SAP design & delivery assurance capability across the full project and programme lifecycle 3 Partner with HMRC resources to elicit and document project requirements, in adherence with best practice 4 Partner with HMRC resources to 'feed' these requirements and related deliverables to framework partners, and ensure they are well understood 5 Partner with HMRC to develop, produce and QA technical and commercial SAP documentation (e.g., OBC, process flows, user stories & epics, architecture & solution design docs, etc) 6 Provide ad-hoc expertise for mission-critical projects and programmes that are at risk of non-delivery 7 Support HMRC upskill and build internal capability including training 8 Ensure all plan execution of capability build, upskill and training is complete in advance of contract end

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