Repair, Maintenance and Associated Services

Organisation

Golden Lane Housing Limited

The typical activity under Lot 1 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: •Planned Investment Works; •Compliance Programme and Servicing; •Responsive Repairs (24/7, 365 days a year basis); •Void Works (to achieve a letting standard); •Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 1 was detailed within the tender documents.

The typical activity under Lot 2 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: •Planned Investment Works; •Compliance Programme and Servicing; •Responsive Repairs (24/7, 365 days a year basis); •Void Works (to achieve a letting standard); •Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 2 was detailed within the tender documents.

The typical activity under Lot 3 was to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract. The primary workstreams to be delivered through this contract are: •Planned Investment Works; •Compliance Programme and Servicing; •Responsive Repairs (24/7, 365 days a year basis); •Void Works (to achieve a letting standard); •Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning). The geographic region covered by Lot 3 was detailed within the tender documents.

The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.

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total value

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WAC Reference

WAC-28234

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