SolarWinds Renewal

WAC ID:268905

Public SectorAward noticeClosedSME-friendly

Source:	Contracts Finder
Notice Type:	Award notice
Buyer:	Ofgem
Main Category:	Services
Procurement Method:	Open procedure
Tender Status:	Closed
Estimated Value (ex. VAT):	£32,000
Release Date:	9 December 2022
Application Deadline:	1 January 2022
Contract Start Date:	22 December 2022
Contract End Date:

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Award outcome

Awarded to

Prosperon Networks LtdGB-COH-05884643

Award value:	£32,000
Award decision date:	29 November 2022
Award status:	Active

Contracting Authority

Organisation

Ofgem

Submission Details

Description

SolarWinds maintenance renewal service (on-going support). The service provides IT management software to manage both on-premise and cloud infrastructures and applications to better understand the health and performance of those services, where improvements can be made. Support Services to be included in this contract are technical support, phone & email support (Mon-Fri 9:00 - 17:30), annual 2 hrs remote training session (for new users/re-training), annual remote Orion Health Check and recommendation report, dedicated Account Manager, Renewal Team and Technical Teamalth and performance of those services, where improvements can be made.

Links & Documents

Original notice

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About Ofgem

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121

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£169.8m

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£1,865,945

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Application Deadline

1 January 2022

Closed

Estimated Value

£32,000

WAC Reference

WAC-268905

Updated daily

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