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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Department for Business, Energy & Industrial Strategy |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
19 December 2022
Closed
Estimated Value
£5,000,000
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| Release Date: | 30 December 2022 |
| Application Deadline: | 19 December 2022 |
| Contract Start Date: | 3 January 2023 |
| Contract End Date: | 31 May 2023 |
| Contract Duration: | 5 months |
| Procurement ID (OCID): | ocds-b5fd17-d2290f87-7185-4fed-87ec-eed6b7d8a27c |
| Notice Reference: | 40b80322-3d6a-4ede-8539-62cdcc758702-602234 |
View Original Notice
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Awarded to
| Award value: | £1,942,930.11 |
| Award decision date: | 22 December 2022 |
| Award status: | Active |
***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the Crown Commercial Services RM6181 - Outsourced Contact Centre and Business Services. Brief Description of Requirement UK Shared Business Services on behalf the Department for Business, Energy & Industrial Strategy (BEIS) (the Contracting Authority) wishes to establish a Contract for the provision of Contact Centre and Application Processing Services. While the Department for Business, Energy & Industrial Strategy (BEIS) (the Contracting Authority) has several schemes in place to support households and businesses with energy bill costs this winter, only three are relevant to this specification: - Energy Bills Support Alternative Funding Scheme (EBSS AF) - Alternative Fuel Payment Alternative Funding (AFP AF) - Non-Domestic Alternative Fuel Payment Scheme (ND AFP) The Contracting Authority requires one Supplier to: 1. deliver a telephony service which provides support to consumers applying for the schemes; and 2. process applications.
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