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| Source: | Find a Tender Service (FTS) |
| Notice Type: | Award notice |
| Buyer: | Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions |
| Main Category: | Services |
| Procurement Method: | Restricted procedure |
| Tender Status: | Closed |
Pipeline status
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| Release Date: | 24 January 2023 |
| Application Deadline: | — |
| Procurement ID (OCID): | ocds-h6vhtk-0354e4 |
| Notice Reference: | 002099-2023 |
All 3 notices for this procurement, oldest first.
Framework Agreement Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services
Framework Agreement for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and Associated services
Extension- Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services framework agreement
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
Awarded to (36 suppliers)
| Award status: | Active |
NHS Commercial Solutions on behalf of Surrey and Borders Partnership NHS Foundation Trust, invited potential Tenderers to submit bids for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. The Framework Agreement is divided into the following Lots: Lot 1: Products and/or Services Catalogue; Lot 2: In-house and outsourced digital dictation service solution; Lot 3: Outsourced transcription service solution; and. Lot 4: Managed service solution.
Offers a catalogue of Hardware, Software and Consultancy Services. Hardware will include but not be limited to Dictaphone, voice recording devices, docking, peripherals, accessories, IT equipment. Software will include but not be limited to licenses, software for Speech/Voice recognition, work-flow, support and maintenance. Services may include consultancy day/hourly rates for planning, implementation, developing interfacing, support, troubleshooting and maintenance. The Contracting Authorities are able to Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.
Offers a complete Digital Dictation Solution which may include but not be limited to supply of Hardware, Software and Licenses, Workflow, interfacing, speech recognition engine, internally or externally (cloud-based) Hosted solution, in-sourced HR and consultancy services. Call-off contracts can be awarded through a further competition exercise.
Offers an outsourced transcription services which may have to integrate with the existing systems or work stand-alone/manually. The Contracting Authorities are able to run a mini-competition tender exercise or Direct Award a call-off contract following Public Contract Regulations 2015, subsequent Procurement Policy Notes and any other subsequent version of Public Contracts Regulation.
Offers a managed service solution covering both Lot 2 and Lot 3 and other innovations, e.g. outsourced mailing solution. Call-off contracts can be awarded through a further competition exercise.