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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Business Energy and Industrial Strategy |
| Main Category: | Services |
| Procurement Method: | Other - direct award as a result of main supplier going into liquidation |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £145,141 |
Awarded to
| Award value: | £145,141 |
| Award decision date: | 20 December 2022 |
| Award status: | Active |
On 20th July 2022 the Authority issued a contract with supplier Go-centric for provision of Warm Home Discount Helpline services. The service went live on 14th November2022. However , Go-centric went into liquidation on 2nd December 2022.Firstcom was the service provider to Go-centric for the 0800 telephone services since 14th November 2022.The department of BEIS are managing the contract centre services since the supplier Go-Centric went into liquidation.Firstcom is the subcontractor to Go-centric and provides the 0800 services and owns the number.BEIS had to direct award the business to Firstcom as a result of main supplier going into liquidation to avoid disruption to service which was already live.
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Pipeline status
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Application Deadline
1 December 2022
Closed
Estimated Value
£145,141
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Book a free consultation →| Release Date: | 6 January 2023 |
| Application Deadline: | 1 December 2022 |
| Contract Start Date: | 20 December 2022 |
| Contract End Date: | 31 March 2023 |
| Contract Duration: | 3 months |
| Procurement ID (OCID): | ocds-b5fd17-b99fe330-de73-4ea3-9996-dd74f50f2638 |
| Notice Reference: | cdf96fd6-370f-4b25-9c72-da878b41baa5-603570 |
View Original Notice
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