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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | H M Revenue & Customs |
| Main Category: | Goods |
| Procurement Method: | Call-off from a dynamic purchasing system |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £109,900 |
| Release Date: | 17 January 2023 |
| Application Deadline: | 22 December 2022 |
| Contract Start Date: | 1 January 2023 |
All 3 notices for this procurement, oldest first.
CSG - Expert Insight and advisory support
CSG - Expert Insight and advisory support
CSG - Expert Insight and advisory support
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
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Awarded to
| Award value: | £109,900 |
| Award decision date: | 30 December 2022 |
| Award status: | Active |
To support the Director in this critical role the requirement is for an enterprise, executive advisory relationship and thinking partner. HMRC are procuring specialists in executive research, insight, and benchmarking data, as well as access advice, and networking from industry peers within the field of Customer Service provision. Support required will include specialist executive, insight, and advice to optimise both HMRC's general Customer Service provision and operational delivery. In addition, HMRC would expect to be able to access further additional resources through the relationship including: a wide range of Peer and Expert Practitioner research, enterprise thinking events and meetings, written and digital learning content.
Pipeline status
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Application Deadline
22 December 2022
Closed
Estimated Value
£109,900
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| 31 December 2023 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-9c383ad1-0d05-4613-a460-0266e84ec53c |
| Notice Reference: | ab3d4f2d-88b2-462d-b2d3-49fcc703161e-606265 |