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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Blackpool Coastal Housing |
| Main Category: | Services |
| Procurement Method: | Open procedure |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
9 January 2023
Closed
Estimated Value
£500,000
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| Release Date: | 8 March 2023 |
| Application Deadline: | 9 January 2023 |
| Contract Start Date: | 13 March 2023 |
| Contract End Date: | 12 March 2025 |
| Contract Duration: | 2.0 years |
| Procurement ID (OCID): | ocds-b5fd17-516acb30-3e56-4802-999e-54bc6301248d |
| Notice Reference: | 9827b08f-a873-4e4c-a669-9d0e63ce4084-622367 |
All 2 notices for this procurement, oldest first.
Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service
Blackpool Coastal Housing (BCH) Customer Care (Security) Services within the Resettlement Service
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £500,000 |
| Award decision date: | 8 March 2023 |
| Award status: | Active |
This contract is not a security contract, it has a much wider scope. The Service Provider providing the customer care service must have experience with dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. They must have experience, competence and abilities to manage situations that may be sensitive and challenging. The Service Provider must provide officers that are able to respond to the needs of the services detailed in the specification and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently. The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales. The contract is for a period of two years with the option to extend for 1 plus 1 year.