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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | H M Revenue & Customs |
| Main Category: | Services |
| Procurement Method: | Competitive procedure with negotiation (above threshold) |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
25 November 2021
Closed
Estimated Value
£184,500,000
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| Release Date: | 24 March 2023 |
| Application Deadline: | 25 November 2021 |
| Contract Start Date: | 30 June 2023 |
| Contract End Date: | 30 June 2026 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-bf10c7a2-f06c-4687-90a1-a01caeea38cf |
| Notice Reference: | a9b0e726-1989-4c4a-a577-79ff0a393409-626645 |
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £184,500,000 |
| Award decision date: | 21 March 2023 |
| Award status: | Active |
His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people. Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system. Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC). Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house. The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each. The potential contract value is £184.5m. The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.