Home ContractsSURVEYS - Lot 1 Customer Satisfaction, Lot 2 Emplo…

SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

WAC ID:227472

Private SectorAward noticeClosed

Source:	Contracts Finder
Notice Type:	Award notice
Buyer:	Wakefield and District Housing Limited
Main Category:	Services
Procurement Method:	Open procedure
Tender Status:	Closed
Estimated Value (ex. VAT):	£172,209
Release Date:	12 April 2023
Application Deadline:	13 October 2022
Contract Start Date:	31 March 2023

Procurement timeline

All 3 notices for this procurement, oldest first.

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Tender notice· 7 Sept 2022
SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer
Tender notice· 8 Sept 2022
SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer
Contract award notice· 12 Apr 2023Viewing
SURVEYS - Lot 1 Customer Satisfaction, Lot 2 Employee Satisfaction, Lot 3 Transactional Surveys to Capture the Voice of the Customer

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Award outcome

Awarded to (3 suppliers)

Acuity Research & PracticeGB-CFS-165239

M E L ResearchGB-CFS-189632

Sabio LtdGB-CFS-134487

Award value:	£141,600
Award decision date:	17 March 2023
Award status:	Active

Contracting Authority

Organisation

Wakefield and District Housing Limited

Submission Details

Description

The purpose of this tender is procure our SURVEY requirements across the following three lots; Lot 1 Tenant Satisfaction Survey Lot 2 Employee Survey Lot 3 Transactional surveys to capture the voice of the customer Further details can be found via the Proactis ProContract e-tendering portal.