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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Financial Conduct Authority |
| Main Category: | Services |
| Procurement Method: | Not specified |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | £85,680 |
| Release Date: | 21 June 2023 |
| Application Deadline: | 24 April 2023 |
| Contract Start Date: | 31 July 2023 |
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Awarded to
| Award value: | £85,680 |
| Award decision date: | 24 April 2023 |
| Award status: | Active |
This service is for the FCA Contact Centre and the platform allows the efficient scheduling and planning of the Contact Centre workforce to meet demand, based on the incoming contact volume from consumers and firms. (initial purchase plus PAYG licenses). 2nd line support. Additional information: Awarded via G-Cloud 13
Published contracts in the last 12 months
233
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£130.4m
total value
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Pipeline status
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Application Deadline
24 April 2023
Closed
Estimated Value
£85,680
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Book a free consultation →| Contract End Date: |
| 31 July 2024 |
| Contract Duration: | 1.0 years |
| Procurement ID (OCID): | ocds-b5fd17-d71c44b5-bbe3-468d-92b0-94c892bdf9af |
| Notice Reference: | dd767fa1-f763-4fd7-9889-a066cdb12a1b-655549 |