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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | O F W A T |
| Main Category: | Services |
| Procurement Method: | Call-off from a dynamic purchasing system |
| Tender Status: | Closed |
Pipeline status
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Application Deadline
21 April 2023
Closed
Estimated Value
£150,000
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| £150,000 |
| Release Date: | 1 August 2023 |
| Application Deadline: | 21 April 2023 |
| Contract Start Date: | 29 May 2023 |
| Contract End Date: | 30 November 2024 |
| Contract Duration: | 1.5 years |
| Procurement ID (OCID): | ocds-b5fd17-02ef4fca-5754-4a5d-bd2e-8f279f0fd784 |
| Notice Reference: | 28247de8-6a55-4795-a1b4-3504a743aaca-667891 |
View Original Notice
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Awarded to
| Award value: | £150,000 |
| Award decision date: | 15 May 2023 |
| Award status: | Active |
deliver an important programme of research into the experiences of household customers when water and wastewater incidents take place. The 'what, when and how' of the contract will be dependent partly on when incidents take place and how to efficiently conduct meaningful research with customers who have experienced those incidents. The contract is for qualitative and/or quantitative research with people who have experienced water and/or wastewater incidents in their homes or gardens. We expect the research to take place fairly shortly after an incident has taken place - but with sufficient time allowed for the incident to be resolved and, if appropriate, compensation to have been provided.
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