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Provision of a Face to Face Offline Channel Shift Service

WAC ID:182530

IT & DigitalAward updateClosed

Source:	Contracts Finder
Notice Type:	Award update
Buyer:	Government Digital Service
Main Category:	Services
Procurement Method:	Call-off from a framework agreement
Tender Status:	Closed
Estimated Value (ex. VAT):	Not specified
Release Date:	24 August 2023
Application Deadline:	19 January 2023
Contract Start Date:	24 July 2023

Procurement timeline

All 5 notices for this procurement, oldest first.

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Contract award notice· 24 Aug 2023
Provision of a Face to Face Offline Channel Shift Service
Award update· 24 Aug 2023
Provision of a Face to Face Offline Channel Shift Service
Award update· 24 Aug 2023
Provision of a Face to Face Offline Channel Shift Service
Award update· 24 Aug 2023Viewing
Provision of a Face to Face Offline Channel Shift Service
Award update· 29 Jan 2025
Provision of a Face to Face Offline Channel Shift Service

Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.

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Award outcome

Awarded to

post office limitedGB-COH-02154540

Award value:	£19,000,000
Award decision date:	24 July 2023
Award status:	Active

Contracting Authority

Organisation

Government Digital Service

Submission Details

Description

Front Office Counters Service (FOCS) Access a range of front office counter services at post office outlets throughout the UK on behalf of central government. This will give the general public access to services such as passport applications and driving licence submissions and renewals.