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| Source: | Contracts Finder |
| Notice Type: | Award notice |
| Buyer: | Care Quality Commission |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): |
Pipeline status
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Application Deadline
24 February 2023
Closed
Estimated Value
£63,600
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| Release Date: | 25 February 2025 |
| Application Deadline: | 24 February 2023 |
| Contract Start Date: | 30 April 2023 |
| Contract End Date: | 30 April 2026 |
| Contract Duration: | 3.1 years |
| Procurement ID (OCID): | ocds-b5fd17-c38cafcf-6846-4080-9487-3053728b95e8 |
| Notice Reference: | 07c326c5-85e0-4304-958f-5c75e3c5fb93-830368 |
All 2 notices for this procurement, oldest first.
Social Media CRM Tool
Social Media CRM Tool
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
View Original Notice
Access the full notice on the official portal
Awarded to
| Award value: | £95,400 |
| Award decision date: | 30 March 2023 |
| Award status: | Active |
Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media. This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total awarded value is the maximum of all charges. Contract reference: CQC EP&S 033 Updated 25.02.2025 Correction in the original notice Section name: Contract summary Place corrected: Value of contract Instead of Value: £63,600 to £83,333 Read Value: £63,600 to £94,400 Place corrected: Contract end date Instead of Date: 30 April 2025 Read Date: 30 April 2026 Section name: Description Instead of Text: The contract is awarded for 24 months with no option to extend Read: The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Section name: Award information Place corrected: Contract end date Instead of Date: 30 April 2025 Read Date: 30 April 2026 Place corrected: Total value of contract Instead of Value: £63,600 Read Value: £95,400 Section name: About the buyer Place corrected: Address Instead of Address: Newcastle, NE1 4PA, UK Read Address: Newcastle upon Tyne, NE1 4PA, England
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