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| Source: | Contracts Finder |
| Notice Type: | Award update |
| Buyer: | SOCIAL WORK ENGLAND |
| Main Category: | Services |
| Procurement Method: | Call-off from a framework agreement |
| Tender Status: | Closed |
| Estimated Value (ex. VAT): | Not specified |
| Release Date: | 4 October 2023 |
| Application Deadline: | 17 March 2023 |
| Contract Start Date: | 5 July 2023 |
All 2 notices for this procurement, oldest first.
Omnichannel Contact Centre Solution Procurement
Omnichannel Contact Centre Solution Procurement
Earlier notices predate the Procurement Act 2023 (commenced 24 Feb 2025) and therefore don't carry UK1–UK17 codes.
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Awarded to
| Award value: | £222,099.6 |
| Award decision date: | 17 April 2023 |
| Award status: | Active |
The Authority is seeking the provision of Omnichannel Contact Centre Solution' Services for a period of 4 years with the option to extend for a further 12-months extension period. This contract was awarded after further competition via the RM3808 Network Services 2 Framework.
Published contracts in the last 12 months
3
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£605k
total value
£201,587
average contract size
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Application Deadline
17 March 2023
Closed
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| 5 July 2027 |
| Contract Duration: | 4.1 years |
| Procurement ID (OCID): | ocds-b5fd17-10ed29cf-96b5-4d5b-814d-ddb571d3a5f7 |
| Notice Reference: | cddd59fc-e15e-443e-80e0-b1750661373e-685850 |